Privacy Policy.
Effective Date: 07/09/2026
Flywheel Auto Works “we,” “our,” or “us” respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit an inquiry, book services, or work with us.
1. Information We Collect
When you interact with Flywheel Auto Works, we may collect the following types of information:
Personal Information: Name, phone number, email address, business name, dealership name, location, and other contact details you provide through forms, email, phone calls, or direct communication.
Service Information: Details about your dealership, vehicles, inventory volume, photography needs, auction projects, locations, scheduling preferences, and other information necessary to provide our services.
Transaction Information: Payment status, invoices, billing information, service history, and related records for photography, auction, or project-based services. Payment processing may be handled by third-party payment providers.
Website Usage Data: Basic analytics information such as page visits, browser type, device type, referral source, and general site activity. This information helps us understand and improve website performance.
2. How We Use Information
We use collected information to:
Provide photography, vehicle media, auction, and related services.
Respond to inquiries and communicate with clients.
Schedule, reschedule, and manage service appointments.
Prepare quotes, invoices, and service records.
Process payments and maintain business records.
Deliver completed photos, media, or project materials.
Improve our website, services, and customer experience.
Send service updates, announcements, or promotional messages when appropriate.
Comply with legal, tax, accounting, or business obligations.
3. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information only when necessary, including:
With trusted service providers that help us operate our website, process payments, manage scheduling, deliver files, provide analytics, or support business operations.
With listing platforms, auction platforms, or related service providers when necessary to complete a client-approved service.
When required by law, regulation, court order, legal request, or to protect our rights, business, clients, or property.
With your consent or direction.
4. Payment Information
If payments are processed electronically, payment details may be handled by third-party payment processors. Flywheel Auto Works does not intentionally store full credit card numbers or sensitive payment credentials on our own systems.
Payment providers may collect and process information according to their own privacy policies and terms.
5. Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to measure site performance, understand visitor behavior, and improve user experience.
You can adjust your browser settings to refuse or limit cookies. Some website features may not function properly if cookies are disabled.
6. Data Security
We take reasonable steps to protect information from unauthorized access, misuse, alteration, or disclosure. However, no method of electronic storage, website operation, or internet transmission is completely secure. We cannot guarantee absolute security.
7. Data Retention
We retain information as long as reasonably necessary to provide services, maintain business records, comply with legal or accounting obligations, resolve disputes, and support ongoing client relationships.
8. Your Choices
You may contact us to request that we update, correct, or delete personal information we maintain about you, subject to legal, accounting, or business record requirements.
You may opt out of promotional emails at any time by following the unsubscribe instructions in the message or by contacting us directly.
9. Children’s Privacy
Flywheel Auto Works does not knowingly collect personal information from individuals under 13 years of age. If we learn that we have collected such information, we will take reasonable steps to delete it.
10. Third-Party Links
Our website may include links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or policies of third-party websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
For questions about this Privacy Policy or how we handle information, please contact:
Flywheel Auto Works
Email: [info@flywheelautoworks.com](mailto:info@flywheelautoworks.com)
Phone: (518) 380-0237